Terms and Conditions

Nationwide Better Health gives you the ability to do more online by using the Nationwide Better Health Web sites ( “Site”).  You can use the Site for online access to your personal accounts, our product information, educational content, our services, and self-help tools ( “Online Activities”).

When you access the Site, you’re agreeing to these Terms and Conditions of use, plus any additional terms or conditions within the Site (collectively “Terms and Conditions”).  The Terms and Conditions are in addition to any other agreements between you and Nationwide Better Health.

Nationwide Better Health reserves the right to modify or change the Terms and Conditions at any time without prior notice to you.  Such modification or change shall be effective upon posting by Nationwide Better Health on the Site.  You agree to be bound to any changes to these Terms and Conditions when you use the Site after any such change is posted.

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Disclaimer of warranties

ALL INFORMATION AND OTHER MATERIALS PRESENT ON THE SITE (“CONTENT”), INCLUDING, WITHOUT LIMITATION, PRODUCTS AND SERVICES ARE PROVIDED “AS IS,” WITHOUT ANY WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR SECURITY REGARDING THE CONTENT’S NATURE OR ACCURACY (EITHER WHEN POSTED OR AS A RESULT OF THE PASSAGE OF TIME) AND WITHOUT ANY REPRESENTATIONS OR GUARANTEES.

Nationwide Better Health does not endorse and is not responsible for the accuracy or reliability of any opinion, advice or statement made through the Site by any party other than Nationwide Better Health.

Nationwide Better Health makes no representations, warranties or guarantees that the Site will be accessible continuously and without interruption, or error free.

Limitation of liabilities

Nationwide Better Health's Liabilities

IN NO EVENT WILL NATIONWIDE BETTER HEALTH ITS RESPECTIVE SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING ANY LOST PROFITS, COSTS OF PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY, EVEN IF YOU HAVE NOTIFIED NATIONWIDE BETTER HEALTH ABOUT THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIMS BY ANY THIRD PARTIES ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS, USE OR CONTENT OF THE SITE OR A LINKED WEB SITE WHETHER SUCH CLAIMS ARE BROUGHT UNDER ANY THEORY OF LAW OR EQUITY.

THIS LIMITATION ON LIABILITY INCLUDES, BUT IS NOT LIMITED TO, TRANSMISSION OF VIRUSES THAT INFECTS A USER’S EQUIPMENT, MECHANIC OR ELECTRONIC EQUIPMENT FAILURE, FAILURE OF COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECTS, UNAUTHORIZED ACCESS, THEFT, OPERATIONAL ERRORS, STRIKES OR OTHER LABOR PROBLEMS, OR ANY FORCE MAJEURE.

Your Liabilities

Nationwide Better Health has the right to deny you access and use of the Site and its Content if you violate (as Nationwide Better Health may determine in its sole and absolute discretion) any provision of the Terms and Conditions.  Nationwide Better Health reserves the right to seek all other remedies available at law and in equity.  You agree, at your own expense, to defend, indemnify and hold Nationwide Better Health harmless from any claim or demand, including reasonable attorneys' fees, made by a third party in connection with or arising out of your access to, or use of, the Site or any of its Content in a manner other than as expressly authorized by the Terms and Conditions, your breach of the Terms and Conditions or your violation of applicable laws or any rights of any third party.

Your Privacy and Security on the Site

Personal Information

See our Privacy Policy for more information.

Updating Your Personal Information

You are responsible for telling Nationwide Better Health if you’ve changed your personal information, such as your name, telephone number, mailing address, e-mail address, or other personal information.  You may update your personal information by using the Online Activities or by contacting Nationwide Better Health at 1-877-464-8677.

Spamming and solicitation

You may not use any information obtained from the Site for spamming or solicitation.

Notice of Applicability to Children

The Site is not intended for children ages 13 and younger.

Using Electronic Signatures

Online Access

For some Online Activities, Nationwide Better Health permits “Online Access,” which includes the ability to use a personal computer equipped with an active connection to an Internet Service Provider to access your Nationwide Better Health accounts, policies, or other products and to perform certain transactions as available.  You may register for Online Access via the Internet.

In order to conduct some Online Activities, you agree to receive information applicable to your use of the Online Activities delivered to you electronically.  These may include quotes, updates, notifications or other information that you request, transaction receipts, documents requiring your signature, or any other documents (“Communications”).  Your consent does not mean that Nationwide Better Health must provide the Communications electronically; Nationwide Better Health may, at its option, provide the Communications through non-electronic means.  As part of the Online Activities, many of these Communications are made available to you in non-electronic form.  If you wish to withdraw your consent to receive information electronically through your use of the Online Activities, you may discontinue your use of the Online Access.  If you have questions regarding Online Activities, including credit card transactions, please contact Nationwide Better Health at: 1-877-464-8677.

As part of the Online Activities, you may be given the option to sign certain Communications electronically by either checking the appropriate box or engaging in a similar online process as instructed online.  You agree that by checking the appropriate box within or adjacent to the applicable Communication or engaging in a similar online electronic signature process, you are providing your electronic signature and agree to be bound by the terms and conditions in such Communication just as if you had signed your name to a paper document.

To ensure that Communications are displayed at the correct font size for your state, please make sure that the view size setting for the Communications is set to 100% and your browser resolution is 800 x 600.

System Requirements

To receive, access, and reply to applicable Communications you will need:

  • a personal computer or other access device with Internet access,
  • a web browser which is capable of supporting 128-bit SSL encryption,
  • software that lets you get and open Portable Document Format or PDF files, and
  • the ability to download or print agreements and disclosures.

System Requirements to Retain Information

To retain the Communications sent to you electronically for your records, your system must have the ability to either download (e.g., to your hard disk drive or a floppy diskette), print PDF files, or print web pages and embedded HTML files.  In some cases, you must print, complete, and sign Communications with a pen, and then return them to Nationwide Better Health according to the instructions on the document.  To do this, you must have a functioning printer connected to your personal computer or other access device which is able to print Communications and the instructions on plain, white 8 1/2˝ x 11 inch paper.

Intellectual Property, Trademarks, and Copyrights

Intellectual Property

Intellectual property is protected by copyrights, trademarks, service marks, international treaties, or other proprietary rights and laws of the United States and other applicable countries.  You agree to abide by all applicable proprietary rights and laws as well as any additional trademark or copyright notices or restrictions contained in the Terms and Conditions.  The Terms and Conditions grant you no right, title or interest in the intellectual property of Nationwide Mutual Insurance Company or its affiliated companies, including Nationwide Better Health, and create no relationship between you and Nationwide Mutual Insurance Company.  You may address all inquiries concerning use of Nationwide Better Health’s intellectual property to: Nationwide Office of General Counsel, Intellectual Property Department, One Nationwide Plaza, Columbus, OH 43215-2220 (e-mail address: trademark@Nationwide.com).

Trademark Notice

The trademarks, service marks, slogans, logos, trade dress, and other identifiers (“Marks”) displayed on the Site are the property of Nationwide Mutual Insurance Company, unless otherwise disclosed.  You are prohibited from using any Marks for any purpose including, but not limited to, use on other materials, in presentations, as domain names, or as metatags, without the written permission of Nationwide Mutual Insurance Company.

The following are some of the most commonly used service marks of Nationwide Mutual Insurance Company that may appear on the Site: Nationwide ®, the Nationwide framemark, On Your Side®, Nationwide is On Your Side®, Life Comes at You Fast®, 1-877- On Your Side®, and Nationwide Better HealthSM.

Copyright Notice

© 1997-2008 Nationwide Mutual Insurance Company,  All Rights Reserved

You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works, or using any Content available on or through the Site for commercial or public purposes, without the prior written permission of Nationwide Mutual Insurance Company.

Designated Agent (Digital Millennium Copyright Act)

If you think that a work protected by a United States copyright has been linked to, posted, or stored on the Web site without authorization, please contact the following agent designated to receive notification of claimed copyright infringement: Copyright Attorney, Nationwide Office of General Counsel, Intellectual Property Department, One Nationwide Plaza, Columbus, OH 43215-2220 or (e-mail address: copyright@Nationwide.com).

License and Reproduction

Original materials of Nationwide Mutual Insurance Company and Nationwide Better Health posted on the Site are protected by intellectual property laws.  You are granted a nonexclusive, nontransferable, limited and revocable right to access, use, display and navigate the Site solely for your personal, non-public use.  You are also granted a limited and revocable license to print copies of the Content, but solely for your personal, non-public use.  Except as expressly provided above, all rights are reserved.  Any commercial or public use of the Site or any of its Content is strictly prohibited without written permission from Nationwide Mutual Insurance Company and Nationwide Better Health.

Except as expressly provided above, no portion of the Site, its Contents or any copyright, trademark, trade name, service mark or any other proprietary information of Nationwide Mutual Insurance Company or Nationwide Better Health (collectively, the “Intellectual Property”) displayed on the Site or on any of the Content may be reproduced, altered, removed, transmitted, published or distributed, whether electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of the Nationwide Mutual Insurance Company.  Use of any trademarks as metatags on any third-party Web site is strictly prohibited.  You may not Co-Brand the Web site or display the Web site in frames (or any of the Content via in-line links) without prior written permission from Nationwide Mutual Insurance Company.  “Co-brand” means your display of any of the Intellectual Property, or your taking of other means of attribution or identification of Nationwide Mutual Insurance Company in such a manner reasonably likely to give a third party the impression that you or such third party has the right to display, publish or distribute the Web site or any of its Content.  You agree to cooperate in causing any unauthorized co-branding, framing or linking to immediately cease.

Hyperlinks

From time to time, Nationwide Better Health may authorize Linked Web sites to or from the Site.  Linked Web Sites are controlled and operated by third parties and not by Nationwide Better Health.  Nationwide Better Health makes no representations and disclaims all liability as to the content or material available at those locations, the accuracy of information, and the quality of products or services provided or advertised on Linked Web Sites.  The fact that Nationwide Better Health authorizes Linked Web Sites is not an endorsement, authorization, express or implied sponsorship, or affiliation with respect to Linked Web Sites, its owners, sponsors, or providers.

Information about the Operation of the Site

Nationwide Better Health operates the Site from its offices within the United States.  Nationwide Better Health does not represent that Content on the Site is appropriate or applicable for use in any other country, and access from certain countries other than the United States may be strictly prohibited.  You acknowledge and agree that you are accessing the Site on your own initiative, at your own risk, and are responsible for compliance with all local laws.  These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Ohio.  You consent to exclusive jurisdiction and venue in Franklin County, Ohio and waive the defense of forum non conveniens.

Submissions of Unsolicited Ideas

Nationwide Mutual Insurance Company, including Nationwide Better Health, values your feedback; however, we ask that you not submit to us any suggestions, materials, ideas or creative concepts for new, modified or different products or services via the Site.  Nationwide Mutual Insurance Company requests this in order to avoid confusion in the future regarding the origin of the concept, product, or service.

If, despite our request that you not send us any creative materials, you still send us creative suggestions, ideas, concepts or other information (collectively, the “Information”), such Information shall be deemed by Nationwide Mutual Insurance Company to be, and shall remain, the property of Nationwide Mutual Insurance Company.  None of the Information shall be subject to any obligation of confidence on the part of Nationwide Better Health and Nationwide Better Health shall not be liable for any use or disclosure of any Information.  Without limiting the foregoing, Nationwide Mutual Insurance Company shall exclusively own all rights to the Information of every kind and nature and shall be entitled to unrestricted use of the Information for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Information.

Read More Information about this Agreement

Entire Agreement

Except to the extent otherwise set forth in the Terms and Conditions, these Terms and Conditions set forth the entire understanding between Nationwide Better Health and you with respect to your access to, and use of, the Site and its Content and supersedes all prior or contemporaneous understandings regarding access and use.

Severability

If any portion of these Terms and Conditions is found to be unenforceable, the remaining sections of the Terms and Conditions will remain in effect.

Waiver

Failure by Nationwide Better Health, in any instance, to exercise any of its rights under the Terms and Conditions will not constitute waiver of such right or any other rights under the Terms and Conditions.

How to Contact Nationwide Better Health

Nationwide Better Health
Three Nationwide Plaza
Columbus, OH 43215
1-877-464-8677