Thanks for choosing Nationwide Better Health. We know that protecting your privacy is important. Our privacy statement explains how we collect, use, share, and protect your information. It's for Nationwide Better Health customers and visitors of nwbetterhealth.com. If we change our privacy policy, we’ll post the changes right here. This way you can always check back to learn what information we collect, how we use it, how we protect it, and when we might disclose it.

So just how do we protect your privacy? In a nutshell, we promise to treat your personal information responsibly and provide you with choices. It’s as simple as that. Here’s how.

Collecting, using, and sharing visitor information
Many of our online activities don’t require visitors to register for an account or give us any personal information. For example, visitors can learn about our broad range of programs without giving us any personal information, such as a name or address. We use Web tools to track how visitors use our Web site so we can improve your experience. Nationwide Better Health and our business partners use cookies, clear GIFs, and other tools to track visitor’s IP addresses, domain names, and browser information. These tools don’t collect a visitor’s personal information.

Cookies
When you visit nwbetterhealth.com, we send cookies – a small file containing a string of characters – to your computer. Cookies uniquely identify your Web browser to us. We use cookies to track visitors as they use our Web site. Most Web browsers are set up to accept all cookies, but you can change this setting to refuse (disable) all cookies or to tell you when a Web site is sending you a cookie.

We also use cookies to create a secure session with customers or visitors who want to enter or access their personal information. Just remember, some of our features may not work if you disable cookies.

Clear GIFs (Graphic Interchange Format)
A clear GIF is small file that tracks visitors so we can learn how they use Web ads and Web sites. These GIFs don’t have any personal information. Some of our business partners use GIFs on Web sites and may use GIFs provided by DoubleClick. For more information about DoubleClick or to opt out of their GIF, go to:
http://www.doubleclick.com/us/about_doubleclick/privacy/.

We collect and use visitor information – which doesn't have personal information – so we can:

• Analyze how visitors use our Web site
• Develop new services to improve our Web site
• Analyze our marketing campaigns
• Know how many visitors have seen or clicked on ads

Visitors can choose to use tools to tell us what they think about our Web site. We collect and use the comments that visitors provide to improve our Web site and your experience.

Nationwide Better Health has business partners who help develop or service our Web sites. They may track and keep visitor information.

Collecting and using your personal information
We require you to share your personal information with us for some of our online activities. For example, we may collect your personal information so you can access your information, enroll in programs, and ask us questions.

Personal information is any information that identifies you and describes your relationship with Nationwide Better Health.

Some examples of the personal information Nationwide Better Health collects are:

• Name
• Address
• Social Security Number
• Employee number
• Family member information
• Financial information
• Any information you give Nationwide Better Health

If you enroll for a program, we may collect your medical information. But, we won’t use or share your medical information for marketing, unless you give us your permission.

You may choose to use your personal e-mail to correspond with Nationwide Better Health. Please be careful about the information you send to us in e-mail. As with any public Web tool, your e-mail may not be secure.

We collect your personal information when you:

• Ask a question
• Use tools and calculators
• Enroll in a program
• Complete a form
• Conduct transactions
• Send e-mail to us
• Subscribe to receive e-mail from us
  

Sharing your personal information
We don’t sell your personal information.

When you participate in one of our programs, we may share your personal information with other Nationwide companies or one of our business partners for everyday business purposes, such as mailing you educational materials. You cannot opt out of these.

Sharing your personal information for marketing
We don’t sell your information for marketing purposes. We do not share your personal information to anyone except to deliver your program. So, there’s no reason for you to opt out. If we change our policy, we’ll tell you and give you the opportunity to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your personal information. We limit access to your personal information to those who need it to do their jobs. The law requires our business partners to use your personal information only for our purposes. They may not share it or use it in any other way. We comply with all data security laws.

Web links
Other companies or organizations may have links to their Web sites on our Web pages. We are not responsible for how they collect, use, disclose, or secure the personal information that you provide to them. Please read their privacy policy so you can learn how the new Web site uses your personal information.

Questions
If you are a Nationwide Better Health customer, you can always ask us for a copy of your personal information. Give us a call at 1-866-404-NWBH (6824) to access your personal information or for questions about our privacy policy. We have a process that allows you to review your information after we have verified your identity. We can only give access to information that we control. We don’t charge a fee for giving you a copy of your information now, but we may charge a small fee in the future.

TRUSTe Privacy Program
Nationwide Better Health is part of the TRUSTe Privacy Program. TRUSTe will help you resolve your concerns with our Web site. If you have a concern, you should first call Nationwide Customer Relations at 1-800-882-2822 ext. 96985. Then, if you did not receive a satisfactory response, click here for the TRUSTe Watchdog Dispute Resolution Process.

A parting word...
These are our privacy practices. They apply to all current and former clients of Nationwide Better Health. This includes the following companies:

Nationwide Better Health, Inc.

This privacy statement was updated on March 20, 2007